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At every stage of your journey, we work to deliver an amazing experience to you.
We value your happiness and trust so highly, you are invited to contact us if you have any concerns or queries regarding terms or policies.
You acknowledge that you agree to the terms and conditions of our return/refund policy by browsing www.Ezilab.com.
1)Ordering Procedures: We make sure that your order is processed quickly by asking for a 100% full upfront payment, which enables us to quickly start taking the necessary actions to meet your requirements.
2) Transaction Mode: To make your transactions easier and safer, we provide a convenient transaction method. Wire transfers are facilitated by us straight to the bank, guaranteeing a dependable and quick procedure.
3) Period of Transition: Updates on your order are provided, and we promise open communication. After the money for your transaction has been processed successfully, we will issue you a receipt as confirmation.
4) Nondisclosure Agreement: We are firm believers in the value of protecting sensitive information and maintaining confidentiality. A non-disclosure and confidentiality agreement must be signed before we can release our price list.
5) Deadlines for replacement and refund: Products that are returnable and replaceable must be requested within 30 days of delivery. This will make the transaction easy and hassle-free.
Restocking fee: 40% restocking fee will be charged. This charge is intended to cover the expenses related to a number of necessary steps, such as inspection, reworking, and refurbishment.
6)Warranty: This warranty demonstrates our faith in the reliability and efficiency of the laboratory equipment we provide. we are glad to offer a one-year guarantee From the date of purchase period for our items.